Returns

You have the right to return any unused items in a re-saleable condition (unworn with tags attached and in original packaging) for a refund or exchange within 28 days.

We recommend  you take your items to the local Post Office and ask for a certificate of posting stating our return address.  Please enclose a note of your name and address with the returned goods. We cannot accept responsibility for lost parcels unless you have this certificate.

Returns should be sent to:

RETURNS
DANCEWEAR UNIVERSE
16, KYLE STREET
AYR
AYRSHIRE
SCOTLAND
KA7 1RZ

Goods accepted for a refund will be subject to the outgoing postage and packaging unless faulty or incorrectly supplied. This does not affect your statutory rights. Refunds are processed as soon as we receive the returned goods. You will receive an e-mail notification once your refund has been processed.

Should you require an exchange for a different size of the same item no extra postage and packaging will be charged.

Exchanges for different items will be treated as a new order and will incur delivery costs and normal.